Setting a new standard in service excellence

We are always looking for ways to raise our standards, serve you better, and develop our services to meet your needs more effectively.  This year, we have reviewed our performance measurement tools and published a suite of new Library Service Standards that ensure we always deliver on those things that matter the most to you.  

Our new service standards and our performance against everything we are now measuring are available for you to view on the Library website.

We are a student led service that thrives on feedback from our clients.  Please let us know what you think, what else you would like to see, and any suggestions you have on how we could improve.  You can use our feedback form, chat with us online or in person, or stop by any one of the Library pop-ups that will be coming to a space on campus near you very soon!