Student Led Change – 2024 update
It’s amazing how much we’ve changed since you joined us (unless you’ve just joined us, in which case we are busy changing even as I type this!). We are always keen to hear what our clients think and want, and we are forever watching to spot what you find challenging. Our ongoing Customer Service Excellence Standard recognition shows our ongoing commitment to delivering the best service possible as our staff “go the extra mile” and embed enhancements to your Library experience across the board. So, what’s gotten better?