We are delighted to report that the University Library has received recognition for its commitment to customer service for the sixth time: we are very proud to have been certificated as a Customer Service Excellence organisation since 2016. The Library …
The library you see today was created through student led change. The feedback from generations of students before you telling us what would support them and what would help them thrive has developed the services and facilities you enjoy today. The question is what legacy will you leave for future generations?
Please let us know how we can serve you better!
We were delighted last year to report that a full four years after we first received Customer Service Excellence Standard recognition, our award had been fully reviewed and re-accredited but we have not stood still.
We have been recognised for our commitment to customer service for the fifth time in a row! The Library’s Customer Service Excellence award has been renewed for the fifth time since 2016.
