Helping students with more specialised subject searches is usually the realm of our Faculty Librarians and their assistants, but sometimes we Enquiries staff are asked questions which sit on the borderline of being specialist, and which we enjoy helping with. …

The building blocks of enquiries… Read more »

Due to essential maintenance to the Library catalogue on Tuesday, 30 June, shelf marks, printed book and journal availability information will be unavailable from the catalogue, Discovery Service and reading lists in the early morning.  All services are expected to be working normally by 10 …

Essential catalogue maintenance (Tuesday, 30 June) Read more »

Update 21/05/15: This problem has now been fixed by Ebsco. If you continue to have problems accessing your EbscoHost folder on Discovery please contact the library Some clients have reported seeing the following error message when trying to access their …

Access problem with some EbscoHost folders on Discovery (resolved) Read more »

Update 10/02/15   This issue has now been resolved. The Discovery Service is now working normally. The Discovery Service and a wide selection of library databases are responding intermittently at present.  The Library catalogue (available through Information Resources on the Library homepage) …

Problems with the Discovery Service and Other Electronic Resources (resolved) Read more »

An essential firewall upgrade taking place this coming Saturday, 17 January means University IT systems will be unavailable between 9-12 am.  Systems may be available intermittently and will be running at risk from midday until normal service resumes at 4pm. …

Expected service disruption due to firewall upgrade – 0900-1600 on Saturday, 17 January Read more »

Switched on your Windows 8 tablet only to find the Discovery Service and other databases look suspiciously different?   Internet Explorer on Windows 8 defaults to the mobile (tablet computer) view, which is slightly different from the standard PC view you …

Does Discovery look different on your new laptop? Read more »

Library Guide 613 ‘Using the Discovery Service’ has just been revised. Description: A guide to getting started with the Discovery Service This revision covers an important change to the Discovery service – the default setting will now only return results …

Using the Discovery Service (LG613 ) revised Read more »