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As a current student or member of university staff, you are probably pretty attached to your university card. Possibly physically attached by a lanyard. So it is really annoying to make your way to the Library only to find you have left it behind in your office, home or other coat. Not to worry! While external visitors can only sign in during staffed library hours, you can log into the cardless visit kiosk and obtain a printed temporary pass with a printed barcode that will let you scan in and out through the library turnstiles for the next 24 hours.

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We’re bringing back our ever popular referencing drop-ins! We answer referencing questions by email, online chat, face to face at the Library skills drop-in and you can even book appointments to sit down with a a librarian and a long list of referencing questions. Yet, what we’ve found, year in and year out, is that we see more of you when we pop up in another part of the Library than we ever get to come to us.

Whether it is the colourful banner, the smiling librarians in plain view, or the sight of so many other people stopping by to offload their referencing woes and come away feeling better, we’re not sure. What we do know is that you like them, so we’re popping up again next week! Look out for our stand in the Library Atrium from 11 am – 3 pm between 13 – 24 November.

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There are many free downloads for the Google Chrome web browser. Some of the plug-ins and extensions available from the Chrome Web Store render the web easier to read and understand, particularly if you struggle with large blocks of text or distracting side bar images.

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Libraries are for everyone. That’s why we make the extra effort to remove any potential barriers that might otherwise make it more difficult for you to use library products and services. We have introduced everything from book baskets to postal loans, and scanning to our click and collect service, all to make your life easier. Here is a potted overview of some of the ways we work to make your life easier.

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The University VPN (Virtual Private Network) is a lightweight app that lets you use library eresources from anywhere as if you were logged in onto a computer on campus. This is particularly useful if there is a problem logging into a resource, because connecting via the VPN usually solves it. There are also a handful of resources that can only be used on campus or using the VPN.

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Welcome, welcome! If we haven’t met you yet, please don’t be strangers! Chat with us online, pop in and say hello, email us – the ways you can get library support are many, and help is always available 24/7.

Our “how we can help” page guides you through all our support services: click the blue question mark [?] button on any library webpage to begin.

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The “Welcome” section of the Library website introduces the most important library services you will use over the next few years in a simple, bite-sized format. Here you will find a short welcome video, a self-guided virtual tour of the Library that can help you to familiarise yourself with the building before you even step through the doors, a guided audio tour of the building, a brief slideshow of things you will want to know before you arrive, and a link to our opening times webpage.

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