Not so long ago we didn’t even have loanable laptops. We saw how much you love using them and so have made hundreds more available every year since! Just one of the successes of student led change.  We are always …

Student led change in action: loanable laptops and the dawn of flexible working Read more »

The Library touchscreen information kiosks will be unavailable early next week (from approximately Monday 16th – Wednesday 18th December) while the software is updated.  This software update should improve reliability.  Catalogue computers are available on the first and second floors and from the Library website.  Thank you for your patience …

Touchscreen kiosk maintenance (16-18 December 2016) Read more »

Update 14.12.16 – The Shibboleth authentication problem appears to have been resolved. Update 13.12.16 – Information Services report this problem should be fixed by the end of Thursday, 15 December.  Please report all problems directly to Information Services on 023 …

Shibboleth (institutional login) authentication problems (resolved) Read more »

Problems have been reported by some clients when trying to access electronic resources through the Web Proxy.  If you are having problems only with specific resources, please get in touch with the Library.  If you are unable to access anything, …

Web Proxy access not working for some clients (resolved) Read more »

Update 14.12.16 – A student has suggested a method of retrieving annotations from previous copies of ebooks downloaded from Ebook Central onto a laptop or desktop computer, which is described here. When you access an ebook over the internet, annotations you make always …

Downloaded ebooks lose their annotations when the download expires Read more »

Update 14.09.16 – Similar problems have been reported with other electronic Library resources, including Ebrary and the Discovery Service.  This post has been updated in this replacement post. Intermittent problems have  been experienced by lecturers editing online reading lists.  Problems have been reported at …

Intermittent problems reported editing online reading lists Read more »

Update 20.09.18 – information on the web proxy recently disappeared from MyPort.  The links in this article have been updated to point to the newer MyPort article on the VPN and a blog post explaining how to set up the …

Work anywhere at your own virtual University Read more »

Update 31.08.16 – The Library services affected by the upgrade are now working normally. On Tuesday, 30th August the following services will be disrupted all day due to a major Library upgrade: Library Catalogue: there will be no availability information, working …

Disruption to Catalogue and Discovery on Tuesday, 30 August (resolved) Read more »

Update 31/03/16 – The wireless network has been strengthened by IS and usage has declined, so the wireless network is now working normally again in the Library and surrounding buildings.  Thank you for your patience. Wireless network access (wifi) in …

Wireless networking: where best to get connected Read more »