Update 14.12.16 – A student has suggested a method of retrieving annotations from previous copies of ebooks downloaded from Ebook Central onto a laptop or desktop computer, which is described here. When you access an ebook over the internet, annotations you make always …

Downloaded ebooks lose their annotations when the download expires Read more »

Update 14.09.16 – Similar problems have been reported with other electronic Library resources, including Ebrary and the Discovery Service.  This post has been updated in this replacement post. Intermittent problems have  been experienced by lecturers editing online reading lists.  Problems have been reported at …

Intermittent problems reported editing online reading lists Read more »

Update 20.09.18 – information on the web proxy recently disappeared from MyPort.  The links in this article have been updated to point to the newer MyPort article on the VPN and a blog post explaining how to set up the …

Work anywhere at your own virtual University Read more »

Update 31.08.16 – The Library services affected by the upgrade are now working normally. On Tuesday, 30th August the following services will be disrupted all day due to a major Library upgrade: Library Catalogue: there will be no availability information, working …

Disruption to Catalogue and Discovery on Tuesday, 30 August (resolved) Read more »

Update 31/03/16 – The wireless network has been strengthened by IS and usage has declined, so the wireless network is now working normally again in the Library and surrounding buildings.  Thank you for your patience. Wireless network access (wifi) in …

Wireless networking: where best to get connected Read more »

Clients have reported problems printing documents obtained by interlibrary loan as secure email attachments from the British Library on campus.  They have received the error message: “This printer is not allowed for secure printing”.  Once such secure attachments are opened …

Problems printing interlibrary loan documents from some campus computers Read more »

Thomson Reuters will be performing routine maintenance to their authentication system on Sunday 29th October.  The maintenance window is 1pm to 4pm (BST). It is expected that there will be minimal disruption to users who are logged into Web of …

Web of Science and EndNote Online maintenance Sunday 29th November Read more »

Updated 26/11/15 – this problem is now resolved. We are currently experiencing problems with off campus access to our subscribed e-journals from Sage. This has been reported to the publisher, but whilst the problem is being fixed you can still …

Problems with off campus access to Sage journals – resolved. Read more »