Group study room ‘no show’ warning problem (resolved)

Update 10.02.17 – All the door controllers are working normally again.  Thank you for your patience.

A software update has interrupted the operation of several room booking door controllers.  As as result, some group study rooms will issue a ‘no show’ warning even after you have scanned in on time.  We are cancelling these ‘no shows’ on the system so you are not adversely affected.  The system supplier is working to remedy the problem.  We apologise for any inconvenience.