Shibboleth (institutional login) authentication problems (resolved)

Update 14.12.16 – The Shibboleth authentication problem appears to have been resolved.

Update 13.12.16 – Information Services report this problem should be fixed by the end of Thursday, 15 December.  Please report all problems directly to Information Services on 023 9284 7777 or email

We regret our authentication system is not working properly this morning.  We have reported this to Information Services and advised it requires urgent resolution.  We hope that IS will be able to restore normal access very soon.

If you try to log into a resource repeatedly there is a chance it will let you in after several attempts.  Most resources are affected away from the campus.  Some resources such as Lexis Library, which uses the Shibboleth authentication even on University computers, are also affected.  We apologise for the inconvenience.