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Support Services DeskYour friendly librarian can help with more than you might expect, including:

  • Improving your search skills – understanding what you need to find for an assignment and how to go about finding it in the most efficient ways possible.  Ask us early and we might be able to save you a lot of time!
  • Finding information for assignments and exam preparation from books, whether you have never used the library catalogue or when you get there the bookshelf is bare, to journal articles, video and audio clips, images and architectural plans, scanned newspapers, market and company data and reports, authoritative websites and more.  We also help people track down past dissertations, in print or online.
  • Accessing and using resources – explaining away problems from signing into a resource to understanding advanced features.
  • Evaluating information – is that website an authoritative source or a thinly veiled piece of personal bias?  Your librarian can help you decide.
  • Referencing anything you use (using Vancouver, APA or OSCOLA), including help using EndNote Web.
  • Finding your way around the building and the campus – we have become quite expert over the years in translating building codes and room numbers into plain English!
  • Finding other support services – most people need support at some point to help them get on.  We can help you find the best people to help you whether you need support developing your note taking, academic writing, or revision skills, emotional support, or additional support for a disability.

You can find us at the end of the telephone, through text-based online chat and at the Support Services Desk in the Library or you can email us by web form.  Click here to get in touch.

Assistant Librarian (Promotions) at the University Library. An enthusiastic advocate of libraries, diversity, inclusion, equity, and social justice for all, inside and outside the workplace.

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